Installations, Replacements & Service
Residential & Commercial
HVAC Installations, Replacements & Service
You can count on James & Son Heating & Cooling to keep you comfortable with the industry’s most trusted products for our coastal environment from Carrier, Rheem, and Mitsubishi Electric. All new equipment comes with a manufacturer's warranty for your peace of mind.
Our Process for Comfort & Peace of Mind
1. Schedule your Appointment
Easily make an appointment by calling 910-399-8444, completing our contact form, or sending us a message on Chat.
2. On-Time Service
No need to sit around waiting for your heating and cooling technician. We provide a courtesy call or text message to let you know we’re on the way.
3. System Assessment
We’ll thoroughly evaluate your system, discuss options, and provide you with all of the information to make the best decision for your needs. We come with parts on the truck, so most repairs can be completed the same day.
4. Enjoy Comfort and Peace of Mind
After we leave, we’ll follow up to make sure you are completely satisfied with the service experience and products. We’ll kindly ask you to review your experience so that it will help us improve and better serve you and others.
What Your Neighbors Say About Us
From the very first phone call to ask for an estimate to the completion of the job, James & Son was terrific! They did everything they said they would do and then some. They were reliable, professional, personable, and did a fine job of cleaning up after the job was complete. I cannot say enough about how pleased we are with the job they did for us installing new duct work! I give them my HIGHEST recommendation without reservation or hesitation. The fact that they are a local business only adds to our satisfaction.
We determined after purchasing our 1998 home in April, 2020, that we would upgrade some of the systems upfront. After Hurricane Dorian caused one of the two heat pumps to blow a fuse, we called James and Son Heating and Cooling to come repair that unit. They responded in a very timely manner and we discussed the age of our system with Dave, the owner of the company. We decided to replace the whole system with state of the art heat pumps and programmable thermostats. The James and Son team was timely, professional, neat and honest. Jamie, who handles administrative issues, including billing and scheduling, was similarly responsive at every step of the way. We could not have asked for a more positive experience and we have signed with the company for future maintenance.
James & Son recently installed one of our 2 HVAC systems at our house in Carolina Beach. They gave us a good price and worked with us on an install date that was convenient for us. The installers were very professional, took time, right when they got there, to put down plastic and paper, to protect our carpet and flooring, all the way up to the 2nd floor closet, where the system was being installed. They showed us how to use the new thermostat, and made sure it was connected to the wifi and TCC app, so we can remotely control the system. We were happy with how the install went, and would recommend them.
Service and professionalism was incredible on both our repair issue with our main system and they also installed a new mini-split system in our bonus room. They solved a difficult repair problem on our main system. They also installed a mini-split system that if we knew how great it was we would have done it sooner. Top notch service on both issues. Highly recommend them to anyone needing HVAC service, installation or maintenance.